Apex Legends is a thrilling free-to-play battle royale shooter game developed by Respawn Entertainment and published by Electronic Arts. With a variety of gameplay modes, including the intense Battle Royale and the strategic Arenas, Apex Legends has made its place in the gaming field Since its launch in 2019.
Just like any other game, Apex Legends is also not prone to errors. Unsupported pak has format is another error message other than white screen at launch comes after updating the Apex Legends on the Steam as well as on the EA Play app as soon as the user launch the game. Gamers are claiming that even re-installing the game several times doesn’t help them fix this issue.
We have investigated, tried re-encountering the issue. Apex Legends engine error occurred after launching the game while the user is in the lobby, within few seconds the error message pop up and then the game crashed to desktop.
Users even take it to social network sites, but it seems the problem is still there.
So, in this article you will not only get the resolution for the Apex Legends unsupported pak hash format error but also get to know the probable causes. This is so that in the future you will avoid those errors to play the game smoothly.
Cause of Apex Legends Unsupported Pak Hash Format
There are various causes behind the crashing engine error while launching the Apex Legends. Here are some of the major causes behind the crash–
- Corrupted or outdated game files
- Absence of admin rights
- Easy-anti cheat software corrupted/blocked
- Apex Legends cache
- Language issues
- Misconfigured .pak files
Fix Apex Legends Unsupported Pak Hash Format
To fix Apex Legends engine error follow the steps as mentioned here, if you have done them correctly you will be able to launch the game without any error.
Verifying the Integrity of Game Files
When there is a mismatch in the game’s files in your system and on the game’s server, you will be encountered with the unsupported pak hash format. So to fix this issue, you need to update and verify the game’s files to match the game’s files on the server as well as on your system.
On Steam–
- Launch Steam and click on the Library tab
- Right-click on your game (Apex Legends) and choose the option properties
- Click on the Installed files from the options available to the left
- Now click on Verity Integrity of game’s files
- Wait until the integrity is verified
On EA Play–
- Launch EA play app
- Click on the Library option from the left pane
- Click on three dots next to Apex Legends and select the option Repair
- Wait for the repair process to finish
Once done, restart your game’s client and relaunch the Apex Legends to fix the engine error in the game.
Change the Client’s Language
Sometimes there is a glitch in the game which results in the engine error while playing the Apex Legends. To fix this issue, all we need to do is change the client language and then get back to our native language. To do so–
On EA Play–
- Launch the EA Play app and click on the three lines in the top left corner of the client
- Select the option settings to open the settings menu
- Click on the application tab
- Under language, from the drop-down list choose any language
On Steam–
- Launch the Steam client and click on the Steam tab in the top left corner
- Select the option settings
- From the left pane, click on the option Interface
- In right pane, change the language using the drop-down list
Wait for the client to download the language pack. Once the language pack is downloaded, launch the game and then close it. Hopefully this time the game will starts to launch with engine error.
Now, close the game and change back your language to default language, and you are ready to play the game.
Run the Game in Administrator Mode
Apex Legends require administrator rights to play the game smoothly, and absence of those rights may result in engine error. So before launching the game make sure you provide the admin rights to the game and then launch the game using the executable file not from the client.
- Open the game’s directory (by default C:\Program files\EA games\Apex)
- Find a file with the name r5apex_dx12
- Right-click on the file and choose the option properties
- Click on the compatibility tab and tick mark the option “Run this program as an administrator”
- Save the changes
Now, launch the game using this file “r5apex_dx12”. As soon as you launch the game using this executable file, your issue of unsupported pak hash format will be fixed.
Use Single RAM
This is not a fix, but a trick to resolve this engine error. It has been observed that if you have two RAM sticks, remove both the sticks and then clean them properly. Once cleaned, insert one of the RAM sticks and then launch your game.
This is simple, yet effective method have helped many users fixed engine error in Apex Legends.
Clearing the Game’s Cache Files
When the game’s saved files are corrupted, you will be having the same error. So deleting those files will potentially helps you fix the issue. To do so, open the directory of game’s local installed files which is available at C:\Users\Your username\Saved game\Respawn\Apex
Here, find a folder with the name “assets” go ahead and delete this folder.
Note: Make sure to copy the video config file before deleting the folder, else you need to set up your game's settings again
After deleting the folder, launch your game’s files and verify the integrity of game files and then launch the game to fix unsupported pak hash format error.
Delete Respawn Folder
If the above methods didn’t help you resolve the issue, you need to completely delete the saved game’s folder, which is available at C:\users\your username\saved games\respawn
Delete this folder with the name “respawn”. After deleting the folder, re-verify the integrity of game’s files and then launch the game to fix Apex Legends engine error.
Contact Support
If none of the methods help you fix out the engine error in Apex Legends, it is better to contact EA support on their official webpage and submit a ticket for the issue. Remember, it may take some time to get the reply from them as they are busy in addressing the other customers as well.
Conclusion: Apex Legends Engine Error
Here in this article, you have learned that causes behind the Apex Legends engine error due to pak hash format. I hope one of the methods discussed here will help you completely eliminate this engine error while launching the game.
If you have any queries or questions, feel free to comment below, and I would be more than happy to assist you in a better way.
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FAQ: Apex Legends Unsupported Pak Hash Format
Below are the answers to some queries users find searching on different websites. So I tried to give them the appropriate answers so that you will get the answers to all your queries on a single webpage.
What is pak file error in Apex Legends?
Pak file error in Apex Legends, indicates the corruption in the game’s files which leads to crashing issue while launching the game. It can be resolved by deleting that particular .pak file and then verify the integrity of game files, so that game will re-download the corrupted file which in turn fix the issue.
How to fix corrupted pak files in Apex Legends?
To fix corrupted pak files in Apex Legends, firstly you need to verify the integrity of game files. If this doesn’t work, you need to delete the problematic .pak file by going to the game’s local installation folder, which is available at C:\users\your username\saved\games\Respawn. Here, find the file and then delete.
. Once deleted, re-verify the game’s integrity of file and launch the game.
I am an engineer by profession and a blogger by passion.
Founder of FixGamingError.com as well as TheLotusGeek.com
I have more than 10 years of expertise in the field of gaming as well as in Windows Support.
