apex legends white screen at launch

Fix Apex Legends White Screen at Launch– Steam, Xbox, or PS5

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Apex Legends white screen issues are prevailing all over the internet finding the best solution to fix this issue. However, gamers are not able to fix Apex Legends crashing at startup or in the mid-game with a white screen error.

Apex Legends is a free-to-play first-person shooter game loved by gamers around the world. Just like any other game, Apex also has some glitches that annoy the gamers. Apex is crashed at startup with Engine error on Steam as well as on EA Play.

Apex white screen occurred at two different aspects– While launching the game, a white screen pop up and closes automatically and on the other hand while playing in the middle of the game white screen pops up and the game stops to respond.

Even the task manager is not responding and the only way to fix is by force shutting down the PC. Apex Legends not launching issue is not limited to Windows users, but also to PS5 as well as Xbox users too.

So, in this article, we will discuss the potential cause behind the Apex Legends white screen and provide you with the best possible solutions so that you will be able to launch the game.

Causes of Apex Legends White Screen

Apex Legends crash at startup with a white screen can be occurred due to various reasons. Here are the possible causes behind the crash–

  • Outdated GPU drivers
  • Conflicting with installed programs
  • Unlinked account
  • Conflicting with anticheat software
  • Corrupted game’s files
  • Game compatibility mode

Above-mentioned are some probable cause behind the Apex Legends white screen on PS5.

Fix Apex Legends White Screen

To fix Apex white screen on PS5 follow the instructions as described below and by the end of this article you will be able to launch the game.

Update GPU Drivers

If drivers are outdated or not compatible with the game, Apex Legends doesn’t launch for you. So you need to make sure that you have installed the latest graphics drivers for your GPU. To update the drivers, you need to open the official website and then install auto-update installer.

Once downloaded, launch the tool, and follow the on-screen instructions to install the relevant drivers on your system.

Note: If this doesn't work for AMD users, they need to install the AFMF2 drivers from their official website and install them in your system to play the game.

Linked Apex Legends to EA Play Account

Sometimes, your account may unlink with EA play, which cause the game to be not working properly. So you must re-link your account before launching the Apex Legends.

  • Open the official website of EA Play to sign in
  • Select your console above the sign-in option
  • Complete the details and you are done

Once the account is linked, re-launch the game.

Change Game’s Compatibility Mode

Another way to fix Apex white screen issue is by changing the compatibility of the game by going to the installation folder of the game.

  • Launch your client or open the game’s directory where the game files are installed (by default: C:\Program files\EA Play\Apex)
  • Here, find a file with the name r5apex.exe
  • Right-click on it and choose the option properties
  • Click on the compatibility tab and tick mark the option run this program as an administrator
apex legends white screen

Save the changes and re-launch the game.

Note: Sometimes re-installing the game fixed the crashing issue with the game. So try re-installing the game using the EA Play app. Do not use Steam to install or launch the game.

Launch Options

If there is some kind of compatibility issue with your system, Apex doesn’t launch and to fix just change the launch options of the game.

For EA Play

  • Launch your EA Play app
  • Click on the library option
  • Select your game and click on three dot icons and choose the option view properties
  • Under advanced launch option, type-in -fullscreen
  • Save the changes and re-launch the game

For Steam

  • Launch the Steam and click on the Library tab
  • Right-click on the game and choose the option properties
  • From left pane select the general tab
  • Under launch options, type in -fullscreen
  • Save the changes

Once done, launch the game to fix Apex Legends blank screen at launch.

Uninstall Problematic Programs

With the latest update, Apex has blacklisted some of the app and if those programs are running in your system, the game’s anticheat system will not start and in turn gives you a white screen at launch.

So, you either uninstall them or disable them while playing the Apex Legends. Here is the list of programs that may conflict with the game’s anticheat software.

Above listed are some game and if they are running in your system you will be getting Apex Legends white screen at launch. So you either uninstall them or close them from the task manager to launch the game properly.

Note: Another application Logitech G, which seems to be conflicting with the game, is discovered. So, try installing this application or uninstall it from your system to properly launch the game.

Clear Cache

Sometimes, the game’s local files are corrupted and may give you white screen at launch of Apex Legends, you must clear those corrupted files.

  • Open the local saved folder located at C:\Users\Your username\Saved Games\Respawn
  • Go ahead and delete the folder Respawn
  • After deleting the folder, verify the integrity of game’s files
apex legends white screen at launch

For Steam

  • Launch the Steam and click on Library tab
  • Right-click on the game and choose the option properties
  • From the left pane, click on the installed files
  • Click on verify integrity of game’s files

For EA Play

  • Launch the app and click on your game
  • Right-click on the game and choose the option repair

Once done, launch the game to fix Apex Legends white screen at launch.

Unplug External Peripherals

Another tip to fix Apex white screen on PS5 is by unplugging the external peripherals attached to your system.

Unplug all the external devices to your system such as USB device, external SSD, PS 5 etc. except keyboard and mouse. Now, launch the game.

Once the game starts to launch, you can replug your external peripherals and this will instantly fix Apex Legends white screen on PS5 or Xbox.

Contact Support

If none of the methods works out for you, it is better to contact EA support on their official webpage and submit a ticket for the issue. Remember, it may take some time to get the reply from them as they are busy in addressing the other customers as well.

Conclusion: Apex Legends not Launching

In this article, you are guided with the best possible fixes to fix Apex Legends white screen at launch. I hope one of the above-mentioned steps helps you resolve your issue, and you will be able to launch the game.

If you still have any questions or queries, feel free to comment below, and I would be more than happy to assist you.

Read More

FAQ: Apex Legends White Screen

Below are the answers to some queries people found to be searching on different websites. So I tried to give them the appropriate answers so that you will get the solution on a single webpage.

How to repair Apex Legends on EA Play?

To repair, launch the app and click on the library option. Select the Apex Legends and click on three dot icons and choose the option repair.
Wait for it to finish, and your game will be repaired.
Make sure you are connected to the internet while repairing the game files.

How to fix Apex Legends packet loss?

Packet loss on Apex Legends is an ongoing issue with the game. If updating the graphics card drivers and lowering the game settings doesn’t help you fix packet loss, I recommend use Exit Lag program.
Install it and use a direct tunnel from the Apex Legends server to your system, and this will instantly fix packet loss in the game.

Vizit Banger
Owner

I am an engineer by profession and a blogger by passion.
Founder of FixGamingError.com as well as TheLotusGeek.com
I have more than 10 years of expertise in the field of gaming as well as in Windows Support.

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