Zenless Zone Zero is a fun action playing game made by the creators of Genshin Impact. It uses the Unity game engine to run. Sometimes, Unity can have issues that cause the game to crash or not work properly.
Many users are having crashing issues with the game. During startup, Zenless Zone Zero crashing PC and sometimes the game crashed in the middle of the game. The common thing is after the game crashed, users are getting the error with the name “UNITY“.
If you are also the victim of Zenless Zone Zero unity error, then you are not alone. Many players are facing the same crashing issue while launching the game Zenless Zone Zero(ZZZ).
This can be frustrating, specially when you are excited to launch this Free-to-play game using the Hoyoplay launcher and the game crashed. There are several ways to fix ZZZ crashing on startup.
In this guide, we will look at some common reasons why Zenless Zone Zero crashing on startup. We’ll also go through the various steps you can take to fix Zenless Zone Zero unity error.
Causes of Zenless Zone Zero Crashing PC
There are various causes behind the Unity crash error while launching the Zenless Zone Zero game. Below are the major reasons behind this error—
- Excess load on CPU/GPU– While launching the game, if your background apps are running in your system, provide excess load on your CPU/GPU and doesn’t let you launch the game.
- Outdated drivers– Latest drivers are required to play the game and if your drivers are outdated, you keep on getting the unity error with Zenless Zone Zero game
- Old GPU– Zenless Zone Zero requires a minimum system requirements, and if your GPU doesn’t support the minimum requirements you are not able to play the game
- HoYoPlay Launcher issue– Sometimes the issue is with developer end, the Zenless Zone Zero keep crashing on PC.
Remember, not all causes are everyone. You need to check which one suits your system and take the steps to fix Zenless Zone Zero crashing PC.
Minimum Requirements to Play Zenless Zone Zero
- System– Intel 7th generation or later
- Graphics Card– NVIDIA GeForce GTX970 or equivalent
- Storage– 57 GB of storage (another 58 GB to unzip to files)
- OS– Windows 10 64-bit or later with DirectX 11.1 or later
Fix Zenless Zone Zero Crashing PC
You might need to try different methods shown below before you find one that works for you. So until you get the proper resolution for the ZZZ crashing on startup, keep trying the methods described here.
Close Background Apps
If your system is pretty old, it is better to close all the unnecessary apps running in your system because these apps putting more load on your CPU or GPU and in-turn doesn’t let you launch the game.
To close the background apps, you need to open the task manager. In task manager, from the left pane click on the processes tab and whichever process is not required by you, close it. To close, right-click on the process and choose the option End task to close the program.
Now, to prevent further startup of these apps, click on the startup tab. Whichever app is not required by you, right click on it and select the option Disable so that it will not start automatically once you restart your system.
Now, relaunch the game to fix unity error with Zenless Zone Zero game.
Using Task Manager
Another option to fix Zenless Zone Zero crashing PC by running the game Task manager in the background. It sounds weir, yes it is the truth. Some users have revealed that running the task manager before starting the game and keep it running in the background reduce the crashing issues while playing the game.
So, you need to try this method also. Run the Task manager and then launch the game to fix Zenless Zone Zero unity error.
Force the Game to Run in D3D11 Mode
By default, the game launcher launches the game in DirectX12 mode. So if your system is old you are not able to play the game and hence ZZZ crashing on startup with unity error.
So, you need to force the game to launch in DirectX 11 mode. To start the game i DirectX 11 mode you first need to create a shortcut icon of the game executable file. To do so–
- Launch the HoYoPlay launcher and click on the hamburger icon in the bottom left corner
- Select the option Game settings
- Click on the option Open directory to open the game installation files
- In game installation directory, right-click on the ZenlessZoneZero.exe file and click on the Properties option
- Next to the location you will find the path. Select the path and copy it.
- Close it and create a shortcut on your desktop
- To create shortcut, right-click on desktop>New>Shortcut
- In the space provided, paste the path by pressing Ctrl+V key and then type \ZenlessZoneZero.exe
- Click on the next button to proceed.
- Give shortcut a name, ZenlessZoneZero and choose the option finish
- Right-click on the newly created shortcut and select the option Properties
- In the Properties section next to the Target, scroll to the right and type in with a space -force-d3d12
- Once done, save the changes and launch the game.
This will fix the issue of Zenless Zone Zero crashing PC on startup.
Note: if entering -force-d3d12 doesn't fix the issue, type in -force-d3d11 in the target
Update GPU Drivers
If your GPU drivers are not up-to-date, you will not be getting the required files to run the game. So you need to make sure that you must update your GPU drivers by going to their official website.
Download the relevant drivers from the official website, install them in your PC. Make sure to restart your PC after installing the relevant drivers for your GPU.
Re-launch the game to fix Zenless Zone Zero crashing PC on startup.
Using Epic Games Launcher
If above-mentioned solutions, you need to use Epic game launcher to play the game. Zenless Zone Zero is also available on Epic Games. So, download Epic Games Launcher and then install the game.
Once installed, launch the game using Epic Games Launcher and you will be able to play the game without any crashing error.
Contact Support
Now, if none of the methods help you fix Zenless Zone Zero crashing PC on startup, better to contact Zenless Zone Zero support and submit a support ticket. One of the support representatives will contact you over the email provided by you and provide you further steps to fix this issue.
Conclusion: Zenless Zone Zero Crashing PC on Startup
In this guide, we have shared you the solution to fix unity error while launching the Zenless Zone Zero. I hope one of the solutions discussed here, will help you fix the crashing issue with the game. If you have further queries or questions, you can comment below. I would be more than happy to assist you.
Read More
- Fix DirectX 12 is not Supported in Your System — The First Descendant
- Discord Mic not Working
- Fix Steam Missing File Privileges While Updating or Downloading Games
- VAN 68 Connection Error League of Legends Fix
FAQ: Zenless Zone Zero Crashing PC on Startup
Below are some of the queries people found searching on various websites, so I decide to give the appropriate answers to all those queries so that you will be able to get all the information on a single webpage.
What are the minimum requirements to play Zenless Zone Zero?
Below are the minimum requirements to play the Zenless Zone Zero–
System– Intel 7th generation or later
Graphics Card– NVIDIA GeForce GTX970 or equivalent
Storage– 57 GB of storage (another 58 GB to unzip to files)
OS– Windows 10 64-bit or later with DirectX 11.1 or later
Remember, if you don’t meet the minimum requirements to play, you keep on getting the crashing issues while launching the Zenless Zone Zero game.
How to fix crashing issues with Zenless Zone Zero?
To fix Zenless Zone zero unity crash, you need to create a shortcut icon by going to the game’s directory and then force the game to launch either in D3D11 or D3D12 mode so that you will be able to play the game.
For a detailed guide, you can refer to this article.
How to fix ZZZ unity crash?
The best way to fix ZZZ unity crashing issue is by using the Epic Games Launcher. The Zenless Zone Zero game is available on the Epic Games also, so you need to download and install the game onto the Epic Games Launcher and then play the game using Epic Games Launcher. This method will help you fix ZZZ unity crashing error in Windows PC.
I am an engineer by profession and a blogger by passion.
Founder of FixGamingError.com as well as TheLotusGeek.com
I have more than 10 years of expertise in the field of gaming as well as in Windows Support.